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Home FAQs
Frequently Asked Questions
Buying, financing, delivering and looking after a work trailer. If your question is not here, call us and we will answer it properly.
Choosing a trailer
Picking the right unit
How do I know what GVWR I need?
Add the weight of the heaviest thing you will haul to the empty weight of the trailer, then add a margin of at least fifteen percent. That total should sit under the trailer GVWR. If you are close to the limit, size up. Running a trailer at its maximum every day wears everything out faster.
What is the difference between a low-pro and a standard dump trailer?
Low-pro trailers sit closer to the ground, which makes loading easier and lowers the centre of gravity. Standard height trailers give more ground clearance for rough sites. For most contractors hauling dirt, gravel or debris, low-pro is the better daily choice.
Steel or aluminium?
Steel is cheaper, easier to repair and takes abuse better. Aluminium is lighter, which either raises your payload within the same GVWR or reduces strain on your tow vehicle, and it will not rust. If you are close to your truck limits or hauling near salt water, aluminium earns its premium.
Gooseneck or bumper pull?
Goosenecks tow more stably, turn tighter and carry more weight because the load sits over the rear axle. They need a bed-mounted hitch. Bumper pulls are simpler and work with any properly rated receiver. Above roughly 14,000 lbs GVWR, gooseneck is usually the better answer.
Do I need electric brakes?
Almost certainly. Most states require brakes above 3,000 lbs gross, and every trailer we sell in the working weight classes has them. You will also need a brake controller in your tow vehicle.
What tow vehicle do I need?
Check your vehicle payload and towing capacity, not just the tow rating. Tongue weight lands on your rear axle, so payload is often the real limit. If you tell us your vehicle we will tell you honestly whether it is enough.
Buying & payment
Ordering and paying
Is the listed price the final price?
The listed price is the trailer price. Delivery, title and registration and any applicable state fees are quoted separately and disclosed before you pay. We do not add prep or documentation charges at pickup.
Can I reserve a trailer?
Yes. A deposit takes a specific unit off the market and holds it while you arrange payment or financing. See our returns and cancellations page for how deposits work.
Do you take trade-ins?
Sometimes, depending on the trailer. Send photographs, the VIN and a description of its condition and we will tell you whether we can take it and what it is worth to us.
Is checkout secure?
Yes. Payments run over an encrypted connection and we never see or store your full card details. If you would rather pay another way, call us and we will arrange it.
Do you offer financing?
We do, for both personal and business buyers. Applications take a few minutes and decisions usually come back the same day. Details are on our financing page.
Delivery & ownership
Getting it home and keeping it right
Do you deliver nationwide?
Yes, to all of the lower 48. Regional deliveries often go on our own equipment; longer moves go through carriers we work with regularly. Full detail is on our shipping page.
How long does delivery take?
Local pickup is usually available within a day or two of cleared payment. Regional delivery typically runs three to seven business days, and long-haul transport one to three weeks depending on the lane.
What maintenance does a new trailer need?
Grease the hubs and check bearing play at the interval in your manual, re-torque the lug nuts after the first fifty miles and then periodically, inspect brake function and lights before every trip, and wash road salt off over winter. Skipping the first two is what kills most trailers early.
What warranty comes with a new trailer?
The manufacturer warranty for that brand, which normally covers structure for several years and components for around a year. Our warranty page covers what is included and how to claim.
Can you help with title and registration?
We supply the paperwork you need to title and register in your state. Requirements and fees vary, so check with your local office. We are happy to walk you through what we have seen work for out-of-state buyers.
Still have a question?
Call us and talk to someone who works with these trailers every day. No script, no queue.
