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Nationwide coverageDelivery coordinated across the continental United States.
Planned shipmentsEvery load is planned so the trailer arrives safely and efficiently.
Kept in the loopYou hear from us throughout the fulfilment process.
Checked before dispatchA final quality review is completed before any trailer leaves us.
Shipping overview
Nationwide delivery, planned around your schedule
Every shipment is carefully planned to ensure your trailer arrives safely and efficiently, wherever you are in the continental United States.
Customers receive communication throughout the fulfilment process, so you always understand exactly where your order stands — from confirmation through dispatch to the day it lands on your yard.
- Delivery coordinated across the continental United States
- Updates at each stage of the fulfilment process
- Transport arranged to suit the size and type of trailer
Order timeline
From confirmation to your driveway
Typical timings for most in-stock trailers. We will tell you straight away if your unit falls outside this pattern.
Order confirmation — within 24 hours
Your order is acknowledged and confirmed within 24 hours of being placed.
Order processing — 1 business day
Paperwork, documentation and fulfilment details are prepared and verified.
Dispatch — 2 business days after confirmation
The trailer is released to the carrier once the final quality review is complete.
Estimated delivery — within 5 business days after dispatch
Transit time varies with distance, route and carrier scheduling.
Average total — approximately 7 business days
Measured from order confirmation, for most in-stock trailers.
Preparing your delivery
What happens before the trailer ships
Before delivery, every trailer undergoes a final quality review, documentation verification and shipping preparation.
Customers are encouraged to make sure someone is available to receive the shipment and inspect the trailer on arrival. A few minutes at handover prevents most delivery problems.
- Final quality review completed and recorded
- Documentation verified against your order
- Trailer prepared and secured for transport
- Someone available on site to receive the delivery
Receiving your trailer
Inspect before you sign the delivery receipt
Walk the trailer with the driver and check each of these areas. Signing the receipt confirms the unit arrived in the condition shown.
Frame, coupler and jack
Check the structure, the coupler engagement and the jack through its range of motion.
Tyres and wheels
Look over tyres, wheels and fasteners for transit damage or movement.
Lights and wiring
Confirm lighting functions and that wiring is secure and undamaged.
Ramps, finish and accessories
Operate ramps, review the finish and confirm all supplied accessories are present.
If anything appears unusual, document it with photographs and notify our customer support team promptly so we can assist.
Shipping damage
Report transit damage within 48 hours
Prompt reporting helps us resolve shipping concerns as quickly as possible.
1. Note it on the paperwork
Record the damage on the carrier’s delivery paperwork before the driver leaves.
2. Take clear photographs
Photograph the damage from several angles, along with the surrounding area.
3. Contact us within 48 hours
Send the details to Atlas Trailer Group. Our team reviews the information and works toward an appropriate resolution based on the circumstances.
Customer support
Here before, during and after delivery
Our support team is available to answer questions at every stage of your order.
Whether you need updates, documentation or guidance regarding your order, we are committed to providing timely assistance throughout your buying experience.
Shipping FAQs
Common delivery questions
How long does delivery take?
Most in-stock trailers take approximately seven business days from order confirmation: one business day to process, dispatch within two business days of confirmation, then delivery within five business days of dispatch.
Where do you deliver?
We coordinate nationwide delivery throughout the continental United States.
Do I need to be there when the trailer arrives?
We strongly encourage it. Someone should be available to receive the shipment and inspect the trailer before signing the delivery receipt.
What should I check before signing for the trailer?
Inspect the frame, coupler, jack, tyres, wheels, lights, wiring, ramps, finish and accessories. If anything appears unusual, photograph it and contact us straight away.
What if the trailer is damaged in transit?
Note the damage on the carrier’s paperwork, take clear photographs and contact Atlas Trailer Group within 48 hours. We will review the information and work toward an appropriate resolution.
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Atlas Trailer Group
Need help choosing the right trailer?
Our specialists are here to help you find the perfect trailer for your business, farm, construction project or personal needs.
Call (859) 364-8467 · Email Sales@atlastrailergroup.com